- Conducting educational sessions for new clients to familiarise them with our products and services
- Customising onboarding materials to specific client needs and industry requirements
- Supporting clients during initial installation, setup, and implementation
- Serving as the primary point of contact for a portfolio of clients, providing prompt and reliable technical support
- Proactively monitoring client systems to address potential issues and prevent service interruptions
- Educating clients on system updates, new features, and enhancements
- Onsite customer visits and training
- Education: Degree in a relevant field.
- Experience: At least 2 years in a technical support role, preferably with onboarding experience.
- Proficiency in troubleshooting hardware and software issues.
- Strong organisational abilities, excellent interpersonal skills, and clear communication.
- Language: Fluent in English, Danish is an advantage
-
Customer Relations Specialist
for 1 uge siden
Eupry Copenhagen, Danmark FuldtidWould you like to shape the future of tech-driven customer support? Here is your chance.Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in ...
-
Specialist in Validation and Technology Transfer
for 1 uge siden
Novo Nordisk A/S Søborg, DanmarkAre you ready to take on a new challenge and make a significant impact on Novo Nordisk's bottom line? Would you like to set direction and collect knowledge in a newly established department? Do you enjoy collaborative work in an international environment? · If so, we are looking ...
-
Specialist in Validation and Technology Transfer
for 1 uge siden
Novo Nordisk Søborg, DanmarkThe position · As a Specialist in Validation and Technology Transfer for CMO and Expansion Projects, you will be part of impactful projects that are global, cross-functional, and of strategic priority. You will work closely together with project managers and other specialists bo ...
-
Specialist in Validation and Technology Transfer
for 1 uge siden
Novo Nordisk Søborg, DanmarkAre you ready to take on a new challenge and make a significant impact on Novo Nordisk's bottom line? Would you like to set direction and collect knowledge in a newly established department? Do you enjoy collaborative work in an international environment? · If so, we are looking ...
-
Elev til HR-administration
for 5 dage siden
Veolia Søborg, Danmark FuldtidJobbeskrivelse · Kunne du tænke dig et lærerigt elevforløb, hvor du får et indgående kendskab til HR med fokus på administration? Så er du måske vores nye elev i Krüger Veolia. · Som elev bliver du en del af vores HR-administration, der har ansvar for HR-data, HR-processer og H ...
-
Data Science Policy Specialist in Regulatory Affairs
for 3 dage siden
Novo Nordisk A/S Søborg, DanmarkDo you want to work with policies and regulation on advanced data science capabilities and methodologies ? Do you enjoy working in a fast-changing environment where engaged people have a unique combination of scientific and technical insight and ability to navigate political agen ...
-
Data Science Policy Specialist in Regulatory Affairs
for 3 dage siden
Novo Nordisk Søborg, DanmarkDo you want to work with policies and regulation on advanced data science capabilities and methodologies? Do you enjoy working in a fast-changing environment where engaged people have a unique combination of scientific and technical insight and ability to navigate political agend ...
-
Business Proces Consultant
for 1 dag siden
Canon Søborg, Danmark Fuldtid PermanentHar du vinder-gen og Can-do-attitude? Så er du måske vores nye salgsprofil. · Vi søger en dedikeret software-salgsprofil (Business Proces Consultant) til vores salgsteam i Søborg. Du får ansvaret for at drive løsningssalg i vores softwareforretning, opbygge relationer og pleje d ...
-
Senior Professional, Aseptic Process Drug Product MSAT
for 1 uge siden
Novo Nordisk A/S Søborg, DanmarkDo you have a passion for production and enjoy working with many stakeholders both internally and externally? Would you like to bridge the gap between our internal sites and our Contract Manufacturing Organisations (CMOs) to ensure consistency across our operations? · Then look n ...
-
Communication Project Manager
for 3 dage siden
Novo Nordisk A/S Søborg, DanmarkAre you a driven project manager wanting to make a difference for the people you work with? Do you thrive when you take complex projects and break them down into bite-sized pieces? Do you have a flair for and interest in communication and event management? · If yes, apply for th ...
-
Communication Project Manager
for 3 dage siden
Novo Nordisk Søborg, DanmarkThe position · As a Communication Project Manager in the Development Communication team in Novo Nordisk, your job will be to manage, facilitate and drive communication-related projects and processes forward. You will enjoy delivering on everyday communication operations with sho ...
-
Solutions & Services Specialist - Cybersecurity
for 4 dage siden
Lenovo Søborg, Danmark FuldtidDescription and Requirements · + · Are you passionate about crafting solutions from scratch? Are you eager to jump in and play a vital role in unlocking the full potential of the world's leading PC company? Do you have what it takes to drive genuine business evolution? Then come ...
-
Quality Specialist
for 6 dage siden
Novo Nordisk Søborg, DanmarkThe position · The Quality Specialist position is part of the Quality Department for Global Safety (GS) & Regulatory Affairs (RA) located in Søborg, Denmark. We provide quality assistance to our Safety and Regulatory colleagues in various aspects, and we need more help with Phar ...
-
Kvalitetsingeniør til projektarbejde i industriafdeling
for 1 dag siden
Veolia Søborg, Danmark FuldtidFirmabeskrivelse · Krüger Veolia er inde i en spændende udvikling, hvor vi i stigende grad sælger vores komplekse anlæg til behandling af vand til farma og biotek. Vi søger derfor en dygtig medarbejder, der kan være med til at lede, planlægge og strukturere kvalitetsarbejdet på ...
-
Principal Pharmacovigilance Specialist
for 6 dage siden
Novo Nordisk Søborg, DanmarkAre you ready to assume a key coordinating role for planning, conduct and follow-up on pharmacovigilance (PV) audits and inspections, working independently with a high degree of flexibility, high level of responsibility whilst influencing and co-operating with many different stak ...
-
Data & AI Policy Specialist
for 1 uge siden
Novo Nordisk A/S - VTx Søborg, Danmark FuldtidWould you like to drive and implement data and AI projects? Are you ready to help set the direction for how AI is governed and assessed in the responsible development of innovative medicines? Then you might be our Data & Al Policy Specialist . Apply today and join us for a life-c ...
-
Communication Project Manager
for 5 dage siden
Novo Nordisk Søborg, DanmarkAre you a driven project manager wanting to make a difference for the people you work with? Do you thrive when you take complex projects and break them down into bite-sized pieces? Do you have a flair for and interest in communication and event management? · If yes, apply for th ...
-
Advanced Quality Specialist
for 2 uger siden
Aeven A/S Søborg, Danmark FuldtidAdvanced Quality Specialist (GxP) for our Application Lifecycle Management (ALM) Team · Profile Summary · The Advanced Quality Specialist is responsible for ensuring the quality and compliance of the ALM Quality Center software, The Advanced Quality Specialist will perform variou ...
-
SOP Simplification Specialist
for 2 uger siden
Novo Nordisk A/S - VTx Søborg, Danmark FuldtidAre you passionate about simplifying complex processes? Do you have experience in clear and concise documentation? We are looking for a SOP Simplification Specialist to join our R&D Quality team at Novo Nordisk. · If you are ready for a new challenge and want to make a differenc ...
-
Senior Manager
for 1 uge siden
Novo Nordisk A/S - VTx Søborg, Danmark FuldtidAre you an empathetic and empowering leader ready to bring your leadership career to the next level? Would you like to put your people management and stakeholder relations building skills to good use? If yes, you may be one of the two Senior Managers we are looking for, both newl ...
Customer Relations Specialist - København NV, Danmark - Eupry ApS
for 1 uge siden
Beskrivelse
Description
Would you like to shape the future of tech-driven customer support? Here is your chance.
Eupry is looking for a dynamic Customer Relations Manager to enhance customer satisfaction through expert onboarding and ongoing technical support. This is an opportunity to be a key player in managing customer relations within an exciting start-up - so make sure to apply today
What does a Customer Relations Manager do?
As a Customer Relations Manager, you will be pivotal in educating new customers on the features and benefits of our products, tailoring onboarding materials to meet specific customer needs, and working closely with product development teams to improve user experience. You'll also maintain meticulous documentation of all customer interactions and support activities.
Your day-to-day responsibilities will include:
About You
As a Customer Relations Manager, you will bring clarity and a proactive approach to customer interactions. Furthermore, if you recognise yourself in some of the points below, we would be excited to learn more about you
About the team
Eupry's team consists of over 20 nationalities, all working together on a mission to create user-friendly storage compliance solutions that significantly improve how medicine, food, and other sensitive goods are stored and transported. As a member of our support team, you will be reporting to the Customer Support Manager, a seasoned professional dedicated to nurturing talent and fostering a collaborative team environment. Read more below about what your team members have to say about their experience at Eupry
"Eupry has not only introduced me to new friends but has developed me as a human and taught me valuable lessons and skills about responsibility, teamwork, and building up a well-working sales department."
Kristian Holmgaard, Account Executive at Eupry
"I've had great opportunities for building and expanding my career path, as well as my professional skills as a commercial professional in a very technical industry such as the life science industry."
Aleš Ukmar, Sales Development Representative at Eupry
Why join Eupry?
Currently collaborating with companies like Carlsberg, Arla, Novozymes, and AstraZeneca, Eupry is trusted by industry leaders across Europe to deliver the easiest way to monitor storage temperature and humidity. Our "Compliance as a Service" solution takes the whole process into the IoT area, disrupting an industry usually dominated by traditional legacy products. We have a history of supporting the professional development of our team members and creating an engaging environment for all of our people to thrive in. This means that we will help you face challenges, empower you to become independent, as well as make sure we celebrate your wins
Have we sparked your interest?
Submit your resume and motivational letter today
Copenhagen