Senior Software Engineer - København, Danmark - Dixa ApS

Dixa ApS København, Danmark

for 2 dage siden

Fuldtid

Beskrivelse

About Dixa
Dixa is a conversational customer service platform that creates value for brands and customers in an easy to use, friendly and engaging way. We call it Customer FriendshipTM . Established in Copenhagen, Denmark in 2015, Dixa was founded on the principle that there must be a better way to do customer service, one that gives customers fast, accurate answers, from any customer service channel, as well as empower agents to have meaningful conversations rather than just solve tickets for the business. In February of 2021, the company acquired the Australian knowledge platform startup, Elevio. In March 2022 we acquired analytics leader Miuros, and automation pioneer Solvemate to further boost our product offering in this space.
Dixa has expanded globally within the first years since launch and now has 150+ employees in offices across Copenhagen, London, Chicago, and Melbourne. The company has raised more than $155 million in funding to date with backing from Notion Capital, Project A Ventures, SEED Capital and in mid 2021 completed a Series C funding led by US-based General Atlantic.
As part of an agile team you will build large features independently. Our teams are part of clusters and each cluster drives their own roadmap, strategy, relevant engineering and delivery.
We have 4 clusters including a cluster dedicated to the internal platform development and related tooling.
Our microservice architecture backend systems are mostly in Scala, however also have systems in Java and Python. We rely on the AWS service stack and believe and invest in IaC and Gitops.
As a domain expert you will collaborate or make decisions on system design, architecture, technical debt, and related trade-offs with long-term impact.

Responsibilities

As a domain expert you will collaborate or make decisions on system design, architecture, technical debt, and related trade-offs with long-term impact.

You will help break down complexity and ambiguity by contributing to feature discovery and helping define milestones and tasks for the team.

You will support the work of your peers by pair programming, code reviewing, and providing sparring and mentoring.

You demonstrate initiative to make the team and systems better and take responsibility for the technical decisions and related outcomes.

You will collaborate with the Product and Design stakeholders in the cluster on feature discovery, validation and feasibility along with delivery and rollout of customer value.

You have operational and on-call responsibility.

You model inclusive behavior, solve problems through collaboration and efficient communication and represent the Dixa Values.

You may be asked to participate in hiring/interviewing for the team.

About You

You are experienced in modern agile software development processes and building cloud based services.

You have experience building in Scala with other languages in addition considered a plus.

You have experience designing complex components and large scale systems with suitable technologies across data, API and networking layers.

You are comfortable with writing and maintaining technical documentation.

You have experience with test driven development and continuous delivery practices and implementation.

You are a natural at working collaboratively, enjoy solving problems, listening to others, and voicing your own ideas.

You want to make a difference where you work. You are eager to contribute to a positive and productive work environment, and grow your career in a high-growth company
Please note
The qualifications and experiences above act as a loose guide to what we're looking for. We'd still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.
An equitable future
Since the very beginning, we've been committed to building an inclusive culture. We are proud that people from all over the world have combined forces to give Dixa a universal perspective.However, there are areas where we simply need to do better, and we appreciate that there are perspectives and experiences which many of us do not fully understand – yet.We want our Dixaterians to bring their true selves to work, irrespective of nationality, race, ethnicity, religion, sexual orientation, gender identity, physical ability, age, or economic background. We're committed to learning, growing, and educating ourselves on experiences outside of our own, because we believe everyone deserves an equitable future.
Dixa, the 30-second version
Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experiences that unlock loyalty. Dixa's Conversational Customer Service Platform combines powerful AI with a human touch to deliver a personalized-service experience that scales. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good to Go, Hello Print, and Wistia.
We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values-driven culture from the get-go. Now, we're in scale-up territory, backed by incredible VCs (raising Series C in July 2021), and 150+ exceptional Dixaterians working with us in 4 offices (and remotely) This incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favorite brands with the warm familiarity of a friend .
What's in it for you?
Of course, there are the standard things, like competitive salary and a decent pension plan, that includes life and health insurance (in the majority of locations). But, there's also so much more, such as flexible working, autonomy, continuous learning, meaningful work, future planning (family health and retirement) and other bits & bobs (i.e. socials and food). You can find out more on our careers page

Software Engineer

for 4 dage siden

Deltek Copenhagen, Danmark

18-Jan-2024 · Software Engineer · Denmark, Copenhagen · 8984BR · Company Summary · As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from th ...
Software Engineer

for 2 dage siden

Spaak Technologies Copenhagen, Danmark Fuldtid

About Spaak:Spaak, a leader in AI-driven technology, is dedicated to advancing democracy through cutting-edge technological solutions. Our premier AI-powered public affairs platform, Hamilton, is revolutionizing political analysis and decision-making, offering unparalleled insigh ...
Software Engineer

for 2 dage siden

Universal Robots A/S København, Danmark Fuldtid

#WeAreUR and we continuously redefine automation · At Universal Robots, part of Teradyne Inc., has a simple mission: Automation for Anyone. Anywhere. · Our vision is to create a world where people work with robots, not like robots. And with 75,000+ cobots already installed worl ...
Software Engineer

for 2 dage siden

Lunar København, Danmark Fuldtid

Be part of shaping the future of Lunar's fight against financial crime. Picture this: seamless, secure, and consistently reliable systems that set a new standard. If you're up for a coding challenge and have a fervor for ensuring services are not just valid, but stellar, we need ...
Software Engineer

for 1 uge siden

Woba Copenhagen, Danmark Fuldtid

At Woba, we're on a mission to create a better world to work in. In pursuit of this mission, we've built a SaaS platform that enables companies to easily collect, measure, and act on employee feedback in real-time. Our platform is based on solid, evidence-based research, which he ...
Senior Software Engineer

for 1 dag siden

ParsePort ApS Copenhagen, Danmark Fuldtid

The Senior Software Engineer at Parseport will autonomously tackle challenges while fostering collaboration with fellow developers. Your role involves establishing best practices for intricate code conversion, requiring a profound understanding of logic. Be part of a dynamic tea ...
Senior Staff Software Engineer/Principal Software Engineer

for 4 dage siden

DataBricks København, Danmark Fuldtid

DiscoverCustomersPartners · Databricks PlatformIntegrations and DataPricingOpen Source · Databricks for IndustriesCross Industry SolutionsMigration & DeploymentSolution Accelerators · Training and CertificationEventsBlog and PodcastsGet HelpDive Deep · CompanyCareersPressSecu ...
Software Engineer in Operations Engineering

for 2 dage siden

Nordea Danmark, Filial af Nordea Bank Abp, Finland København, Danmark Fuldtid

Job ID: 23643 · Would you like to be a part of Nordea Asset Management's journey towards modern SW development tools and practices? We are looking for a SW engineer to drive the ambitions of one of the Middle office value streams. · Nordea Asset Management (NAM) is the center o ...
Senior Software Engineer

for 2 dage siden

Kuba Copenhagen, Danmark Fuldtid

Kuba Denmark a leading global provider of innovative ticketing solutions in the transport industry. We are seeking a highly skilled Senior Software Engineer to join our dynamic team in Copenhagen. · About Us · At Kuba Denmark, we are committed to revolutionizing the way people pa ...
Senior Software Engineer

for 1 dag siden

Onomondo Copenhagen, Danmark Fuldtid

Are you a Sr. Software Engineer with a Telecom background, and excellent coding skill in Node.JS, looking to make a positive contribution to the Internet of Things (IoT) industry? Then join us at Onomondo · Onomondo is a series A scale-up (21M EUR) that provides a cloud-native co ...
Pncpl Software Engineer

for 2 dage siden

Deltek, Inc. Copenhagen, Danmark

Our team develops web and mobile frontends for the Maconomy enterprise resource planning product. We are also responsible for IDEs, build and automation tools for Maconomy consultants, partners, and developers. We are passionate about user and developer experience. We enjoy the t ...
Software Engineer, SDK

for 1 dag siden

MongoDB Copenhagen, Danmark

Atlas Device Sync is a platform that allows developers to build mobile and IoT applications that connect Realm (a lightweight database optimized for mobile development, used by over 65% of Fortune 1000 companies) and Atlas (MongoDB's database-as-a-service, used by over 46,400 cus ...
Senior Software Engineer

for 5 dage siden

Portchain Copenhagen, Danmark Fuldtid

The Role · We're looking for a skilled and independent Senior Software Engineer to help drive our software engineering team forward. Our platform is built for the shipping industry, designed to enable quick decision-making and keep users informed with well-organized data. · This ...
Awesome Software Engineer

for 1 dag siden

Bitcoin Suisse Copenhagen, Danmark Fuldtid employee

About the role · We are looking for skilled backend/fullstack software engineers to help build and expand our extensive crypto stack at our central Copenhagen location. · How we work · As a technological leader in the fast-paced crypto space, we are required to react quickly on ...
Senior Software Engineer

for 17 timer siden

Danske Bank Copenhagen, Danmark Fuldtid

Who Are We? · The Core Financing Platform tribe brings together an array of professionals responsible for crafting solutions that power finance in the Nordics. Our projects range from cloud-native web apps, business-critical processes, to data-intensive backends with intricate c ...
Senior Software Engineer

for 2 dage siden

PSQR Copenhagen, Danmark Fuldtid

PSQR is a modern Danish software development company specializing in creating scalable solutions for the track & trace industry. The software is delivered in close collaboration with its partners to major industry players and governments around the world. We are expanding and thi ...
camera software engineer

for 2 dage siden

Hasselblad Copenhagen, Danmark

Hasselblad is one of the world's most renowned camera brands. Hasselblad Group is headquartered in Gothenburg and has subsidiaries in Denmark, Germany, UK, USA, China and Japan. With a mission to produce the world's best camera systems and with an expertise acquired over more tha ...
Senior Software Engineer

for 2 dage siden

Sybo ApS København, Danmark Fuldtid

Senior Software EngineerSYBO is growing. We're releasing new games, building on the massive success of Subway Surfers as the most downloaded game of all time (4 billion downloads and counting) and continuing to excite and surprise the most important people in the world: Our playe ...
Senior Software Engineer

for 2 dage siden

Sybo ApS København, Danmark Fuldtid

Senior Software Engineer (Unannounced Game) · SYBO is growing. We're releasing new games, building on the massive success of Subway Surfers as the most downloaded game of all time (4 billion downloads and counting) and continuing to excite and surprise the most important people i ...
Senior Software Engineer

for 2 dage siden

GameAnalytics Copenhagen, Danmark Fuldtid

GameAnalytics · From indie developers, game studios, to established publishers, GameAnalytics is currently the #1 analytics tool for anyone building a mobile game. Our network consists of over 100,000 active games, which are played by more than 1 billion players each month. · Wha ...