Der modtages ikke flere ansøgninger til dette job
- As Service Support you are at the heart of the sales activities in store.
- You welcome all visitors in a warm & friendly manner and you consistently deliver quality service to all our clients. You make sure to adapt to each client, identifying their needs and surprising them across the different Hermès universes.
- You focus on delivering high quality sales, developing strong client relationships, and delivering post-sale services.
What your daily life look like? - Be the client's first impression of Hermès image & convey warmth, courtesy, elegance and simplicity at all times
- Help the team to provide excellent customer service adapted the culture & personality of each client and maintain a pleasant shopping environment consistent with the Hermès brand image
- Support the team in their daily work by welcoming clients, serving drinks, wrapping items and always keeping in mind the quality of products & the excellence of service that Hermès wishes to give to its clients
What will you need to be successful? - Experience in a customer-facing retail environment preferably dealing with a diverse and demanding clientele
- Strong interpersonal skills, natural sense of curiosity
- Exquisite sense of hospitality
- Open, friendly, communicative nature
- Talent for organization and improvisation
- Capacity to maintain an overview and to keep calm in hectic situations
- Diplomacy and a solution-oriented approach
- A real sense of empathy for different types of customers and situations
- Motivation, strong work ethic and flexibility
- Quick and straightforward communication with the team
- Grooming in line with Hermès standards
- Fluent Danish and English
Summer Service Support Copenhagen - København, Danmark - Hermès Denmark ApS
Beskrivelse
What will be your mission?