Head of Customer Success - Denmark
for 1 uge siden
Job summary
We are seeking a strategic and results-driven Head of Customer Success to lead the global customer experience function for a fast-growing e-commerce brand.This role is responsible for shaping the end-to-end customer journey, driving satisfaction, loyalty, and operational excellence across multiple channels. You will lead a high-performing team, optimize post-sales operations, and implement scalable processes that enhance both client and internal experiences.
The ideal candidate thrives in a dynamic, remote-first environment,
has a strong background in e-commerce or customer-facing operations,
and is passionate about delivering exceptional service while enabling business growth.
Jobbeskrivelse
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