- Establish and drive the purpose and vision for the assigned L2 Air/LCL process area. This role will be part of the Global Process Leadership team.
- Act as the single point of contact for the assigned service mode (TbM).
- Define overall process design down to L5 level and establish connections with other processes.
- Establish process objectives, targets, and measurements to assess and improve process maturity and operational success. Collaborate closely with the Business Change team for Air/LCL.
- Adhere to process governance standards and ensure daily execution aligns with processes.
- Maintain an up-to-date Process Map library for the L2 processes and associated levels.
- Guide prioritization and sequencing of changes & requests affecting the process domain, collaborating with stakeholders.
- Define and implement Business Policies for standardization across the process landscape.
- Review, approve, and communicate process changes, improvements, and training plans.
- Prepare the roll-out and further improve Cargo Wise 1 globally and Work closely with Air/LCL Product teams on the Cargo Wise implementation.
- Continuously improve processes based on frontline/execution input.
- Monitor risk and control environment to ensure great outcomes are achieved both for the customer and Maersk.
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Senior Functional Product Owner Air - Copenhagen, Danmark - Maersk
Beskrivelse
Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.
At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.
What we offer:
As the Senior Functional Product Owner (SFPO) for Air/LCL (Less-than-Container Load), you will play a pivotal role in managing Maersk's processes related to specific product groups within the designated L1 process area. You will work closely with cross-functional teams and stakeholders to ensure the seamless execution of processes, driving efficiency, and enhancing customer experience.
Key Responsibilities:
We are looking for a candidate who possesses solid understanding of organizational processes and their contribution to business objectives. The ideal candidate will have the ability to oversee the analysis and design of processes to identify areas for improvement and a keen eagerness to learn and adapt to new processes, tools, and methodologies. Moreover, we seek someone who can develop and nurture high-performing teams, fostering trust quickly while guiding them through transitions in changing business environments. The successful candidate will demonstrate effective leadership skills, coaching, and motivation to align teams towards a shared vision with clear goals. Additionally, staying up to date on industry trends, leadership best practices, and new technologies is essential. If you are committed to personal and professional development and passionate about driving operational excellence, we encourage you to apply and become part of our dynamic and innovative team at Maersk.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing