- Incident, problem and change processes
- Analyst task e.g. maintenance requirements to the solution
- Acting as change management for maintenance tasks
- Stakeholder coordination and communication
- Participate in on call duties for the unit
- Verification of changes can occur outside normal business hours You'll be part of a team which is based both in Denmark and Poland Who you are Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You're dependable, willing to speak up – even when it's difficult – and committed to empowering others. We expect you to have a Bachelor/Master's degree in IT/Economics / Finance/ Mathematics or similar field. Additionally, you have a couple of years of job experience and have a strong interest in learning more about core banking. You have an analytical mind-set, are good with numbers and can compress complex topics in a simple format. You are outgoing, positive and possess good interpersonal skills. Your background:
- ITIL Foundation certificate will be considered an advantage
- Requirement specification (functional and non-functional)
- Experience with requirement/tasks management
- Experience with stakeholder management
- Agile methods (Scrum and Kanban)
- Experience with tools as Helix, Jira, SharePoint and Confluence will be considered an advantage
- Great analytical skills
- Experience within the financial industry will be considered an advantage We also expect that you:
- Enjoy working with people but can also work independently and take control of your own tasks
- A willingness to learn and develop new skills
- Strong focus on making analyses actionable
- Experienced with the Microsoft Office Package
- An excellent command of spoken and written English If this sounds like you, get in touch
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Beskrivelse
Job ID: 23495
We are looking for a (Senior) Analyst to be a part of the maintenance unit for our file-based mass payment application. This is an opportunity to work with the ITIL framework in practice as well as working in an agile environment together with our change and business organization in a BizDevOps operating model.
You'll join the PIT Application Management – Team B unit, where we are maintaining our solution and you'll take part of the unit and set requirements to the solution in order for us to best serve our customer's needs. You'll be a key person in interaction between all stakeholders: maintenance organization, business, operations, developers, testers and change organization.
What you'll be doing: