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    Implementation Consultant - Søborg, Danmark - Dun & Bradstree

    Dun & Bradstree
    Dun & Bradstree Søborg, Danmark

    for 1 måned siden

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    Employee: Fuldtid
    Beskrivelse

    Come and be part of our Nordic Delivery Management team in Nordic Operations. As an Implementation Consultant, you will play a crucial role in guiding and advising our customers throughout the implementation and onboarding process of D&B UI Products. Working closely with internal stakeholders, you will ensure a deep understanding of the UI products to efficiently onboard customers. This position offers exciting opportunities in Helsinki, Søborg, Oslo, or Stockholm.

    Key Responsibilities:

    • Providing comprehensive support to clients during the implementation/onboarding projects, ensuring the execution of UI implementation and onboarding services with quality and security.
    • Addressing detailed customer queries regarding data utilization and providing best practice recommendations.
    • Utilizing in-depth product knowledge to resolve customer issues effectively.
    • Acting as a Product Specialist across data, product, and client interactions.
    • Demonstrating expertise in UI products, service architecture, and backend systems.
    • Supporting the integration of new processes and products to drive revenue and enhance customer satisfaction.
    • Offering guidance to colleagues and educating stakeholders on processes to promote standardization and compliance.

    Profile:

    • Customer-centric consultant with a strong sense of responsibility towards clients.
    • Emphasizing the importance of maintaining structure and control in customer engagements to achieve mutual success.
    • Skilled in providing guidance and training to customers with excellent presentation abilities.
    • Intelligent, flexible, and collaborative team player.
    • Natural problem-solver with the ability to simplify technical issues for users.
    • Proficient in written and verbal English, with fluency in another language as a bonus.
    • Strong presentation and communication skills.
    • Effective time management capabilities.
    • Self-driven individual comfortable with minimal supervision.
    • Demonstrating a strong sense of ownership and commitment to quality.
    • Adaptive and flexible in dynamic environments.
    • Commercially aware and skilled at demonstrating the value of products.

    Your experience:

    • Prior experience in customer-facing positions.
    • Background in project coordination, managing multiple priorities efficiently.
    • Proficiency in onboarding web products.
    • Experience in documentation.
    • Familiarity with D&B data and solutions is advantageous.
    • Strong problem-solving abilities.
    • Excellent written and verbal English skills, proficiency in another language is a plus.

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