Deliver IT Services People Can Depend On – IT Service Operations Manager - Copenhagen, Capital Region of
for 11 timer siden
Job summary
We are seeking an experienced IT Service Operations Manager to ensure the stability, availability and quality of our mission-critical systems.- Own and govern SLAs service catalogues KPIs and escalation paths
- Ensure high availability performance and reliability of mission-critical services
- Manage vendor performance compliance escalations support financial governance forecasting cost optimization structured handover new systems services Qualifications
- 5+ years in IT operations service delivery or similar roles strong ITIL experience proven SLA design reporting ownership hands-on monitoring observability stakeholder communication finance understanding What We Offer key role protecting mission-critical services influence on service governance performance collaborative environment growth opportunities diverse colleagues company defined values fellowship curiosity respect transparency workplace flexibility home time.
Jobbeskrivelse
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