Zendesk

Senior Software Engineer (Ruby on Rails) (BB-88824)

Found in: Neuvoo DK

Description:

Job Description

Zendesk is looking for a well-rounded Senior Software Engineer proficient in Ruby on Rails, applications at scale, and reliability to join a team of Ruby and Rails specialists, based in Copenhagen, Denmark. The position can potentially be full-time remote.

The team’s mission is to enable our Engineering Organization to scale while contributing actively to the Open Source community.

As a team we have a broad impact on many Zendesk projects, services, and teams. With each task, we take ownership, from conception to execution, and to improve the effect of these changes, our communication and collaboration skills need to be on point.


With your help, we’ll contribute to the Rails framework and its multi-database support, improve database stability as we continue to grow, implement circuit breakers and oh so much more!
 

What we’d like from you

You are an open, thoughtful and empathetic individual, a conscientious worker, and an eager learner. Along with these traits, you have the experience to:
 

  • Solve complex problems, often touching many systems and sometimes different technologies.

  • Mentor and teach your colleagues, so they may benefit from your experience.

  • Listen, understand and be open to learn something new yourself.

  • Communicate changes clearly while being mindful of others.

  • Collaborate with folks from all over the world.

  • Explore new technologies with confidence and the ability to assess its strengths and weaknesses.

  • What it’s like to work here

    The Zendesk system is large and ever evolving, our team works on key services and core components shared across the company. 

    Our work is reviewed by peers and can be deployed to production daily, if not multiple times a day. 


    You may cross paths with technologies such as Chef, Vagrant, DynamoDB, MongoDB, Postgres, Scala, Go, Python, Itsio, Spinnaker, Travis, Circle CI, and more.

    We predominantly work with Ruby on Rails, Kubernetes, Docker, GitHub Actions, MySQL, Elasticsearch, Redis, Memcached and Kafka.

    Who we are

    We believe in putting people first, doing outstanding work and continuously learning.

    We are chefs, parents, gamers, travelers, pet lovers, photographers, programmers, and more.


    We value working in a diverse and inclusive environment, the different perspectives that brings, and having our assumptions challenged, enabling us to grow and learn, together.

    Reliability and scalability has been the heart of Zendesk Engineering for a long time, and our team was recently spawned to further those ideologies. You’ll get to join us early on in that journey, helping us expand our horizons over the years to come. 

    We look forward to hearing how you can help us enable our Engineering Organization scale.


    Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. 

    More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk  has operations in the United States, Europe, Asia, Australia, and South America.

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