project44

Data Quality Analyst (BB-98981)

Found in: Neuvoo DK

Description:

The company

project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way.

We are looking for a Data Quality Analyst . You will be a data expert providing insights and support to our customer focused teams on carrier and customer performance. You will identify data quality issues, root cause and work with our customer teams to ensure customer success – via your professionalism and your problem solving, critical thinking, and technical skills.

Key Accountabilities

  • Proactively monitor p44’s strategic carrier base and data quality
  • Take ownership of managing carrier performance – identifying issues and see through to resolution. This includes, but is not limited to:
  • Analyzing, troubleshooting, and identifying solutions to identified issues
  • Communicating, educating, and working closely with carriers to implement solutions to issues.
  • Reporting on performance
  • Identifying issues with telematics connections and working closely with the providers to resolve
  • Work closely with the Carrier Onboarding and Customer Success team to ensure customers are happy
  • Requirements and Preferred Skills

  • Excellent English language and communication skills – verbally and written.
  • BS degree in Computer Science, Business or Economics
  • 2+ years of experience in data analyst role – preferably from the supply chain industry
  • General understanding of how software & technology companies operate/service customers
  • Basic understanding of API and cloud technology, including basic database knowledge and utilities for monitoring and logging API transactions
  • Strong problem-solving skills
  • Excellent time management and multi-tasking skills
  • Excellent client-facing, written and verbal skills
  • Strong Excel skills
  • About  project44

    Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.

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