Change Management Senior Officer, Copenhagen (BB-9630E)

Found in: Neuvoo DK


Female candidates are strongly encouraged to apply.

Summary of key responsibilities:

1. Practice Development and Capability Building

  • Engaging with stakeholders in order to identify and understand their needs and local complexities, with the focus on improving the overall change journey experience and maximizing change benefits.
  • Undertaking a variety of best practice research and benchmarking to help bring new thinking into the UNOPS change management framework.
  • Managing work packages in support of developing and evolving UNOPS change management and OD framework, toolkit and associated materials.
  • Managing activities focused on expanding the change management capability across the organization, e.g. managing the change network, contributing to the development and the roll out change management courses etc.
  • Contributing to the dissemination and sharing of best practices and lessons learned for knowledge building and promoting of best practice.
  • Identifying connections and impacts to help embed UNOPS change management approaches into UNOPS policies and procedures, learning and development.
  • Developing and maintaining constructive relationships with a broad range of stakeholders across the organization.
  • 2. Change Management and PCG Project Support

  • Developing business cases, proposals, plans, project communications strategies and materials, stakeholder engagement plans, learning schedules and other project documentation, as part of a multi-disciplinary project approach.
  • Delivering relevant work packages using project management methods and UNOPS approach to change and OD, taking responsibility for overall progress and escalating issues as necessary.
  • In support of project implementation. designing and facilitating various workshops - as appropriate, whilst increasing the capacity for change management within project teams.
  • Organizing targeted interventions, to overcome resistance to change.
  • Establishing solid working relationships with the project board and other key stakeholders, advising on issues that may impact the achievement of the desired change outcomes.
  • Liaising with internal PCG colleagues as well as other teams and units for gathering of input and expertise from subject matter experts - as needed.
  • Conducting post-implementation monitoring and follow-up
  • Supporting the planning and delivery of internal workshops and training, as well as internal communications efforts and platforms.
  • Requirements

  • An advanced degree preferably in Social Sciences, Human Resources, Economics, Management, Public Administration, Business Administration, Political Science, International Relations, or other related field.
  • A combination of Bachelor’s degree with an additional 2 years of relevant work experience may be accepted in lieu of the education requirements outlined above.
  • Professional Change Management certification (i.e. APMG or similar) is an asset.
  • Project Management certification (i.e. PRINCE2, MSP) is an asset.
  • Experience:

  • A minimum of 2 years relevant experience in managing change is required.
  • Experience of working in a global context is required, preferably in a role focused on business transformation.
  • Proven track record of deploying effective project management approaches, including project planning, stakeholder management, network management, risk analysis, monitoring and evaluation is required.
  • Experience of working in an operational field role would be an asset.
  • Experience in organizational development would be an asset.
  • Experience in a management consulting role would be an asset.
  • Language

  • Fluency in English is required.

  • Fluency in another UNOPS official language (French and / or Spanish) is a distinct asset.

  • calendar_today5 days ago

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