cristian terroni

Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

Maintenance and Gardening
Individual, Montesilvano
 Learned and adapted quickly to new technology and software applications.
Paid attention to detail while completing assignments.
 Adaptable and proficient in learning new concepts quickly and efficiently.

Barista - Ice Cream Man
Dolce Latte SAS, Pescara
 Recommended products based on solid understanding of individual customer needs and preferences.
 Controlled line and crowd with quick, efficient service.
 Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

 Operated espresso machines and commercial coffee brewers to create beverages.
 Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
 Completed successful daily cash audits to correctly balance drawers at end of shifts.
 Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
 Scooped ice cream into cones and dishes while remaining mindful of portion sizes.

Clinical Administrative Coordinator

endocrinology center, Neuquen
 Verified and reconciled service charges with insurance companies and payment providers.
 Maintained complete documentation for permanent records and auditing purposes.
Investigated claims to check billing status. 

 Maintained knowledge of standardized medical billing codes.
 Implemented new policies and educated staff on changes.
 Provided comprehensive administrative support to department staff.

Laboratory Secretary
Endocrinology Center, Neuquen
 Answered phone calls and messages medical facility, scheduling appointments, and handling patient inquiries.
 Completed administrative patient intakes with case histories, insurance information and mandated forms.
 Received and routed laboratory results to correct clinical staff members.

 Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
 Obtained payments from patients and scanned identification and insurance cards.

Administrative Officer
Transport Ricnon SRL, Neuquen
 Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
 Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
 Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
 Created, prepared, and delivered reports to various departments.
 Answered multi-line phone system, routing calls, Software Microsoft Office Internet Software & hardware Languages Spanish Italian B1 English A2
delivering messages to staff and greeting visitors.
 Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Cashier
SA import Expor dalla patagonia, Plottier
Addressed customer needs and made product recommendations to increase sales.
 Restocked and organized merchandise in front lanes.
 Helped customers complete purchases, locate items, and join reward programs.

 Welcomed customers and helped determine their needs.
Worked closely with shift manager to solve problems and handle customer concerns.
 Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

High School Diploma
Tecnical School N° 748 - Argentina

Course: Marketing Digital
Google Activate - Internet
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